Astromedik works relentlessly for customer satisfaction, however, because of some very unforeseen circumstances there might be a need for a refund. In this case, this policy should be followed. Cancellation and Refund: A refund is not possible if any issue has occurred due to the misinformation provided by the user. No refund will be applicable if an incorrect mobile number has been provided to access the “talk to astrologer” feature. A full refund will be made if multiple payments has been made by the user for a single service. The website holds the power to cancel requests for services.
The website holds the power to deny services to a user found using inappropriate language or behavior. Timeframe: A full or partial refund can be granted only within 7 days of ordering or accessing a paid service. Refund will only be granted if there exists a genuine cause of dissatisfaction or if Astromedik failed to provide the service. Responsibility of the Customer: The customer is responsible for having proper connectivity to access some of the service features. The responsibility to not record the astrology services is on the user The obligation to not collect data of registered users present on our website is in the hands of the user. The user shall not use inappropriate language or unethical behaviour. The user shall not indulge in any behavior that might disrupt the websites operations. Modification: Astromedik holds the power to modify this refund policy, the customers will be notified in the case a modification takes place in the policy. Reach out: To initiate a refund process, contact Astromedik and our team will assist you through the process. Use the contact info on the website to reach out to us. By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.